Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when creating an account, including:

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Payment information (when you make payments)
• Package information (tracking numbers, contents, values)
• Communication records (support inquiries, feedback)

We also automatically collect certain information when you use our services, including device information, IP address, browser type, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our shipping services
• Process your shipments and generate your US shipping address
• Send you tracking updates and delivery notifications
• Process payments and manage your account
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations and customs requirements
• Prevent fraud and ensure security of our services

3. Information Sharing

We may share your information with:

• Shipping carriers and logistics partners to deliver your packages
• Customs authorities as required by law
• Payment processors to handle transactions
• Service providers who assist in operating our business
• Law enforcement when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Website Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser, though disabling cookies may affect some functionality.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of promotional communications
• Close your account at any time

To exercise these rights, please contact us using the information provided below.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: